Privacy Policy

1. Information we collect

When you contact us through our website, we collect your name, email address, phone number, company name and the details of your enquiry. We only collect information you voluntarily provide.

2. How we use your information

We use your information solely to respond to your enquiry, provide quotes and deliver the services you request. We do not sell, rent or share your personal data with third parties for marketing purposes.

3. How enquiries are handled

When you submit our contact form, your enquiry is emailed to our team and stored securely in our website’s content management system so we can follow up. If you choose to message us on WhatsApp, WhatsApp’s own privacy policy applies to those messages.

4. Cookies

Our website does not use tracking cookies or third-party advertising. We use only essential browser storage for site functionality.

5. Data security

We take reasonable precautions to protect your information. All communication with our website is encrypted via HTTPS.

6. Your rights

You may request access to, correction of, or deletion of any personal information we hold about you. Email info@eljayatradingco.com to exercise these rights.

7. Contact

Eljaya Trading Co. Limited, Coffee Plaza, Mfangano St, Nairobi. Email: info@eljayatradingco.com. Phone: +254 718 146 386.